Employment

The Pennsylvania State University (Penn State)
Instructor, 2009 - present

Instructor in the Intensive English Communication Program (IECP).
Plan communicative-based lessons and instruct students from a variety of countries including the Middle East, Asia, Europe, and North and South America. Instruct Reading Level 2, Grammar Level 3, Writing Levels 2 and 3, Listening and Speaking Levels 2 and 3, Academic Vocabulary and Idioms to Levels 2 and 3, and have provided teacher training for professors from China.
Participate on committees including Needs Assessment, Faculty Issues, Textbook Selection, and Marketing. Current Chair of the Program Development Committee. Played a leading role in the narration of the IECP Video, http://www.youtube.com/watch?v=NOSnu0rsIYw
Manage the Facebook page for the program including welcome messages and weekly postings.
Take part in ongoing professional development in the areas of technology, vocabulary, and outcome-based assessments. Presented on student motivation at PennTESOL-East (2009).
Support the program by mentoring new instructors and participating in field trips and meetings.

Language-Power Tutoring,
Owner, Tutor, 2006 - present (on going as needed)

Tutor students in English on a one-on-one basis. Have tutored students in basic English skills, advanced writing skills, and IBT TOEFL preparation. Also work as an editor for letters to Citizenship and Immigration.

The University of Texas at San Antonio, ESL Services
IEP Instructor and Tutor (Graduate Assistant), 2008-2009

Instructor in the Intensive English Program (IEP). Taught TOEFL Skills Levels 1-2 (Summer 2008) and Level 2 Oral Communication (Spring 2009). Tutor for IEP (2009).
Planned communicative lessons in listening and speaking, supported by reading and writing (for Oral Communication). Taught students test taking skills and finer grammar points (TOEFL Preparation). Used Powerpoint, videos, and CDs to facilitate instruction.
Graded homework, ensured learning objectives were met, and provided feedback to students.

The University of Texas at San Antonio, ESL Services
EIS Assistant Coordinator (Graduate Assistant), 2008-2009

Managed many aspects of the English Language Assessment Program (ELAP) including test administration, data collection, student advising, and registration of incoming graduate and undergraduate students into English for International Students (EIS) courses.
Created and maintained Access database to track program enrollment and holds information for UTSA registration program.
Coordinated the Conversation Partners Program.
Substitute taught for the Intensive English Program (IEP), a program of ESL Services. Also taught TOEFL class in the summer of 2008 as listed above.
Assisted EIS professors, managed course book orders, and ensured that course attendance and syllabus requirements were followed.

FranklinCovey
Productivity Consultant, 2007

Assisted customers to choose the appropriate calendar and organizational materials to meet their planning needs including but not limited to daily pages, storage binders, forms, plastics, totes, CDs, and books.
Produced flyers to promote training.
Merchandised, dusted, and straightened the store as needed.
Ran the cash register and promoted sales and promotions.
Achieved sales goals and followed FranklinCovey values and principles.

Workers Assistance Program, Inc.
Creative Specialist, 2004-2007

Managed and produced Requests for Proposals (RFPs) on behalf of Alliance Work Partners, an Employee Assistance Program, including organizing, writing, designing, and managing projects.
Produced logos and images for sales material.
Managed promotional materials (brochures, wallet cards, posters) including designing, producing, printing, and stocking.
Performed extensive work in Word to create handouts, flyers, forms, and newsletters. Wrote an article for the Working Solutions newsletter.
Acted as the organization's graphic artist to assist with other divisions' printing projects, letterhead, business cards, logos, and the Web.

Austin Community College
ESL Instructor for Adult Education, 2005-2007

Part-time ESL instructor for beginning and intermediate ESL students.
Created, produced, and delivered lessons in reading, writing, speaking, and listening.
Followed Texas Standards for ESL students.
Kept accurate records and maintained individual student portfolios.
Tested students using the BEST test and the BEST PLUS test (certified in BEST PLUS)
Piloted a text book for McGrall-Hill, providing feedback and critiques.
Received Certification of Achievement for Meeting or Exceeding all Student Performance Measures, 2005-2006 and 2006-2007.

Austin Independent School District
ESL Teacher, 2004-2005

Part-time ESL instructor for advanced ESL students as part of the 21st Century grant program at Harris Elementary School.
Created, produced, and delivered lessons in reading, writing, speaking, and listening.
Followed Texas Standards for ESL students.
Kept accurate records and maintained individual student portfolios.

OneStar Foundation
(formerly the Texas Commission on Volunteerism and Community Service)
Graphic Designer, 2001-2004

Managed the website including concept, design, infrastructure, accessibility, and usability.
Conceptualized, designed, produced, edited, and managed all printed collateral projects including newsletters, annual reports, brochures, programs, forms, certificates, plaques, logos, and signs. Negotiated bid requests and completed press checks.
Set the creative direction and produced promotional pieces for the Governor's Mentoring Initiative, AmeriCorps, the Governor's Volunteer Leadership Conference, and the Governor's Volunteer Awards.
Supervised graphic art interns on special projects; served as project manager and assisted in planning and implementing marketing goals and other OneStar Foundation goals and initiatives.
Researched and implemented special projects as assigned.
Designed the original OneStar Foundation logo and brand; acted as brand keeper to ensure that standards and guidelines were followed.
Facilitated meetings and provided training to former TxCVCS staff in form of professional/personal development (7 Habits of Highly Effective People, Leading When You're Not in Charge).
Researched, photographed, and wrote an article about an AmeriCorps group, featured on the OneStar website.

marchFIRST (formerly USWeb/CKS)
Graphic Designer, 1999-2001

Designed a variety of print projects including: open house invitations, name tags, case studies, promotional sashes, award certificates, acrylic trophies, specialty booklets, and instruction manuals.
Located print vendors and negotiated schedules, prices, and bluelines.
Researched and wrote technical instruction manuals for website usability.
Created usability tests and content development for website design.
Designed web page navigation, template pages, web graphics, and simple Flash movies.
Acted as brand keeper for the Austin office to ensure that the marchFIRST brand standards and guidelines were followed.
Provided training to the Austin office with reorientation team.
Organized and established a check-out system for the creative department software collection.
Worked with Global 3000 corporations, middle-market companies, and leading emerging businesses including: NETPAC, FAO Schwarz, Tivoli, USAA, IronRhino, HQ Global Workplaces, StorageTek, and Austin Entrepreneurs Foundation.

The University of Texas System, Employee Group Insurance
Graphic Designer, 1997-1999

Designed complex cover and page layout using QuarkXpress to develop insurance booklets, newsletters, brochures, posters, forms, and envelopes; wrote and edited copy.
Designed graphics, logos and animated graphics for publications and the Internet using Adobe Illustrator, Photoshop, ImageReady and Acrobat.
Designed and maintained the Employee Group Insurance website by proficiently using HTML and simple JavaScript.
Handled all aspects of the bid/purchasing/distribution process for printing projects, including creation of bid specs, approval of bluelines, and printer negotiations.
Researched new technology and best practices for web and graphic design.
Developed and maintained a database rolodex designed in Access 3.0.
Created PowerPoint presentations for employee training sessions.

The Department of Mental Health and Mental Retardation
Administrative Technician III, Community Relations, 1993-1997

Managed a statewide project to track volunteer hours, acted as customer service liaison between facility programs and the hour tracking software company, and developed guides and established best practices for software utilization.
Developed all aspects of registration for the Volunteer Services State Council Annual Meeting and the statewide Volunteer Services Staff Training by creating the registration database, name tags, and financial accounting procedures.
Created the department newsletter, Network Connections, by writing, editing, designing, and distributing to TXMHMR facilities across Texas. Wrote an article on volunteer trends for TXMHMR's Community Relations' magazine, Impact.
Supervised and recognized volunteers who provided clerical assistance to the department.
Managed the office correspondence, computer upgrades/repairs, answered phones, and maintained the files.

Holt, Rinehart and Winston, Inc.
Assistant French Editor, 1992

Organized and reviewed current French television footage, evaluated supporting materials for video programs, created a video clip index, and selected clips for a promotional video.
Proofread software program content and designed lessons to accompany HRW and HBJ French textbooks.

Crafts Etc.
Assistant Manager, 1991

Managed 10 employees and organized employee schedules.
Ordered, displayed, and inventoried merchandise.
Opened and closed the store, ran the cash register; balanced the daily books.

Lago Vista ISD
French and Art Teacher, High School, 1990-1991

Taught French I-II and Art I-IV, grades 9-12. Supervised and evaluated 40 students.
Developed and implemented units in drawing, painting, collage, sculpture, pottery, printmaking, and textiles; created worksheets, study guides, and tests; developed and maintained the French & Art budgets.
Acted as Junior Class Sponsor and UIL Prose & Poetry Coach.