Renter's
Repair Rights
A WebQuest for
Adult Learners of English
Designed by Michelle Quiter
michelle@languagepowertutoring.com
www.languagepowertutoring.com
Introduction | Tasks | Process | Evaluation | Conclusion | Resources | Teacher's Page
Introduction
Do you rent your home? If yes, have you had any problems with broken toilets, broken heat, leaking faucets, or bug infestations? What did you do? Did you ask the property manager to help? Did he or she help you? Did you have to fix the problem yourself or move?
In this WebQuest you will learn about your renter's repair rights. You will learn the steps to handle problems and you will have an opportunity to practice these steps to develop your problem solving skills.
Tasks
To complete this WebQuest, you will work with a classmate to: research renter's rights, learn about the complaint process, write letters, make phonecalls, and look for local resources. You will write and perform a skit with your partner to show what you have learned and you will provide feedback to others who have problems with their renter's rights. Let's get started! Following are the tasks you will need to complete:
- Learn the necessary vocabulary for this WebQuest.
- Research renter's rights.
- Consolidate and review your findings.
- Write two letters.
- Make a phone call (leave a voice mail message).
- Look for local resources.
- Write and perform a dialogue between a renter and a property manager.
- Provide feedback to others with repair problems.
- Complete a follow-up survey.
Process
- Class Discussion: With your teacher, your class will have a discussion about renter's rights and problems that you might have experienced in the past. Jot down at least three possible repair problems (to be used later) that renters have in their homes.
- Meet Your Partner: Your teacher will assign you a classmate to work with on this WebQuest.
- Details and Deadline: Your teacher will let you know when you will be expected to work on the WebQuest and when all tasks should be completed.
- Complete the Tasks: Complete each task in the order assigned above. Ask your teacher if you need assistance.
Evaluation
After completing the WebQuest, each learner will be evaluated individually on the following criteria. Be sure to ask your teacher if you have any questions.
|
Needs Improvement 0 |
Developing 1 |
Accomplished 2 |
Exemplary 3 |
Score |
|
|---|---|---|---|---|---|
Task Completion and Deadlines
|
Less than 75% of the tasks are completed by the assigned deadline. | Over 75% of the tasks are completed by the assigned deadline. | All tasks are completed by the assigned deadline, however not in the order assigned. | All tasks are completed by the assigned deadline in the order assigned. | |
Quality of Detail in Tasks
|
Over 75% of tasks are missing essential details. | 50% of tasks are missing essential details. | 75% of tasks are completed with the essential details. | 100% of tasks are completed with the essential details. | |
Good Partnership
|
Student did not perform his or her share of the work. | Student performed less than most of his or her share of the work. | Student performed most of his or her share of the work. | Student performed his or her share of the work. | |
Creativity
|
Student demonstrates no original thinking in completion of tasks. | Student demonstrates little original thinking in completion of tasks. | Student demonstrates some original thinking in completion of tasks. | Student demonstrates much original thinking in completion of tasks. | |
Completion of Learning Objectives
|
Student shows no readiness to stick-up for his or her renter's rights. | Student shows little readiness to stick-up for his or her renter's rights. | Student shows some readiness to stick-up for his or her renter's rights. | Student shows readiness to stick-up for his or her renter's rights. |
Conclusion
After successful completion of this WebQuest you will be ready to practice sticking-up for your renter's rights. You will know your rights, you will know the process for logging a complaint and following up on it, and you will know the local resources that can help if your problem is still not resolved. You may also want to help others in your community to know their renter's rights. You will be able to show them your resources, help them write letters, and help them make phone calls. Together you can make a difference!
Upon completion, you may see what your classmates have created for this WebQuest. Ask your teacher for the password to http://drop.io/RRR_WebQuest. This is a temporary site that has been set up to capture the information generated from this WebQuest. Look at it sooner rather than later!
Resources
U.S. Department of Housing and Urban Development
City of San Antonio Code Compliance
The page design is based on a template from The WebQuest Page| Created April 2008